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Custody Folio

Contact

Last updated July 19, 2026. Use this page to reach support for account, privacy, security, accessibility, file, import, export, and product issues.

Account and product support

  • Contact support for sign in, account recovery, files, imports, exports, calendars, reports, accessibility, or product problems.
  • Include the affected page, what happened, and your device. Do not send passwords, verification codes, court files, or sensitive case details.

Privacy and deletion

  • Use the Account Deletion page to delete your account. Contact support for access, correction, export, or privacy questions.
  • We may verify your identity before acting on an account or privacy request.

Security

  • Contact support promptly if you suspect unauthorized access or discover a security vulnerability.
  • Include the affected page, approximate time, and device without sending private records.

Legal and emergency boundaries

  • Support cannot provide legal advice, court strategy, filing advice, emergency response, law enforcement response, or supervised exchange services.
  • For legal advice, contact a qualified attorney. For emergencies or immediate safety concerns, contact local emergency services or appropriate authorities.
  • Do not rely on support email to preserve records or meet a deadline.

Support Email

Email [email protected].

For account deletion, go directly to Delete Account.